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1. General Orders 

Secrets Kept in Nature will have monthly restocks featuring specific items tailored to the season, once a month. There is a limited quantity of each item. First come , first served. This is for customers who are looking to order items in smaller quantities, who are not looking to wholesale and who are looking to place small, personal orders. Restock lists will be posted each month via Instagram @holisticmystik_ and sent out in a monthly newsletter. General Orders are shipped only on Tuesdays and Thursdays. Please allow 7-10 business days for shipping and processing.  Thank you for your patience.  

2. Wholesale Minimum Quantity Order 

Secrets Kept in Nature minimum quantity order value is 10 units. 
 

3. How to place wholesale order

• Submit your wholesale order request to info@secretskeptinnature.com

• Once your order is received, we will reach out to you within 24 hours to verify your shipping address, confirm your choice of bottling and labeling. 

• Entrepreneurial Packages are available for purchase as well.. 

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4. Wholesale Pricing

All prices are listed in US dollars. Prices are subject to change without notice. We will cover the shipping costs for any orders over $500. We cover the cost of postal insurance for any shipments through USPS.

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5. Returns

Returns must be made in writing directly to Head Office within 7 days of delivery date quoting invoice number and reasons. No returns are acceptable without Secrets Kept in Nature LLC’s  prior approval and delivery instructions for transport. Shipping will be charged. For any goods returned as ‘unsuitable’ there is a re-stocking charge of 15% plus shipping chargeable to customer

Please email us with details of the product prior to returning it at info@secretskeptinnature.com

 

6. Payments

All Payments are PIA (payment in advance) WE currently do not have  Net 30 account or COD options. We do accept credit card (MasterCard, Visa, Discover, and American Express) payments via Paypal. You do not need a PayPal account in order to check out. You may check out as a guest and enter your card and billing info. 

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7. Shipping

Shipping is not included in the cost of goods. You will see the cost of shipping at the time of check out . Shipping is included for orders over $500. We ship through USPS.

 

8. Damages and Defects

Please inspect all shipments immediately upon arrival. Please contact Secrets Kept in Nature LLC at info@secretskeptinnature.com within 3 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.

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9. Delivery Window 

Please allow at least 7-10 days from the time of your order for completion of items. Larger orders may require more time; please contact me for information about availability.

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10. Shipping International Orders

We do not ship international orders at this time.
We have experienced too many customs and shipping complications to make this worthwhile for the customer.

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